Service Bdc Administrator

John Eagle Honda of Dallas

Ramsey, NJ, United States
$35,000-$65,000; not specified; medical, dental + ...
Full-time, saturday availability required
Handling inbound and outbound calls
Increase customer service satisfaction
Utilize computer and phone skills
John Eagle Honda of Dallas is seeking a full-time Service BDC Administrator to handle inbound and outbound customer calls, manage appointments, and enhance customer satisfaction. The role requires strong communication skills and a commitment to customer service, with a salary range of $35,000-$65,000 depending on experience

Job Summary

  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • We are committed to Growing our Company and Growing our People! We are one of over 300 Lithia & Driveway dealerships nationwide.

Matching Summary

Match Score: 75

John Eagle Honda of Dallas is seeking a full-time Service BDC Administrator to handle inbound and outbound customer calls, manage appointments, and enhance customer satisfaction. The role requires strong communication skills and a commitment to customer service, with a salary range of $35,000-$65,000 depending on experience.

Salary

$35,000-$65,000; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Increase customer service satisfaction
  • Utilize computer and phone skills
  • Schedule solid appointments
  • Gather accurate customer information

Nice-to-have

  • Positive attitude and selling ability
  • Commitment to growing people
  • Part of automotive industry future

Key Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Basic computer and phone skills
  • Ability to type efficiently
  • Ability to manage own time

Work Rights

Not specified

Tailored Resume

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