Director, Product Support

Jllcareers

Warsaw, Poland
**
Peoplesoft financials 9.2 production support
Issue resolution and root cause analysis
System monitoring and incident management
** JLL is seeking a Director of Product Support in Warsaw, Poland, to oversee the PeopleSoft Financial Management platform, ensuring system reliability and seamless financial operations. The ideal candidate will have experience in production support, particularly with PeopleSoft 9.2, and will be responsible for issue resolution, system monitoring, and enhancing financial processes. **

Job Summary

  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
  • JLL empowers you to shape a brighter way, combining world-class services, advisory, and technology for clients, committed to hiring and empowering the best people to thrive and grow meaningful careers.

Matching Summary

Match Score: 75

** JLL is seeking a Director of Product Support in Warsaw, Poland, to oversee the PeopleSoft Financial Management platform, ensuring system reliability and seamless financial operations. The ideal candidate will have experience in production support, particularly with PeopleSoft 9.2, and will be responsible for issue resolution, system monitoring, and enhancing financial processes. **

Skills & Requirements

Must-have

  • PeopleSoft Financials 9.2 production support
  • Issue resolution and root cause analysis
  • System monitoring and incident management
  • Financial close process support
  • SQL and PSQuery for data analysis
  • Functional expertise in PeopleSoft FSCM

Nice-to-have

  • Process automation and emerging technologies
  • Predictive analytics and proactive monitoring
  • Mentoring technical teams
  • Cross-functional initiative leadership

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • PeopleSoft certifications in Financial Management (preferred)
  • Experience with process automation tools (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter