Customer Service/ Inbound Sales Representative Onsite

Concentrix

Hickory, NC, USA
Base: $16-$17ph; bonus/equity: performance-based i...
Onsite
High school diploma required
Strong verbal and written communication skills
Ability to multi-task in fast-paced environment
Concentrix is seeking an Onsite Customer Service/Inbound Sales Representative in Hickory, NC, aimed at providing exceptional customer support and resolving various issues. The company emphasizes a people-first culture, offering significant career growth opportunities and a supportive environment for employees

Job Summary

  • This role involves providing inbound customer support, resolving technical issues, and assisting with billing concerns for global brands.
  • Concentrix offers significant career growth potential with approximately 80% of managers promoted from within the organization.
  • The position includes a base salary range of $16-$17 per hour plus performance incentives and comprehensive benefits like medical, dental, vision, and 401(k).

Matching Summary

Match Score: 85

Concentrix is seeking an Onsite Customer Service/Inbound Sales Representative in Hickory, NC, aimed at providing exceptional customer support and resolving various issues. The company emphasizes a people-first culture, offering significant career growth opportunities and a supportive environment for employees.

Salary

Base: $16-$17/hr; Bonus/Equity: Performance-based incentives; Benefits: Medical, dental, vision, 401(k), PTO, paid training

Skills & Requirements

Must-have

  • High school diploma required
  • Strong verbal and written communication skills
  • Ability to multi-task in fast-paced environment
  • Patience and professional tone with customers
  • Must reside in the United States

Nice-to-have

  • Six months of sales experience preferred
  • Demonstrated sales technique knowledge
  • Eagerness to learn new technologies
  • Compassionate customer service orientation
  • Experience resolving non-routine problems

Key Requirements

  • High school diploma
  • Valid U.S. address or residence
  • Legal authorization to work in the US

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter