Lead Customer Service Representative

Taming the Wild

Base: $15.00ph doe; bonus/equity: tips; benefits: ...
Not specified (assumed on-site based on job description requirements)
Ability to handle escalated client issues
Experience in customer service or retail
Availability on evenings and weekends
Destination Pet is seeking a Lead Customer Service Representative for their Wescott Acres Luxury Pet Resort, looking for a passionate individual who excels in customer service and multitasking in a pet-friendly environment. The role emphasizes leadership, operational efficiency, and a love for pets, with a variety of responsibilities from client interactions to team support

Job Summary

  • Join a community that elevates the love and lives of pet families.
  • Lead by example and set the gold standard for customer service.
  • Enjoy full-time benefits including medical, dental, and 401K match.

Matching Summary

Match Score: 85

Destination Pet is seeking a Lead Customer Service Representative for their Wescott Acres Luxury Pet Resort, looking for a passionate individual who excels in customer service and multitasking in a pet-friendly environment. The role emphasizes leadership, operational efficiency, and a love for pets, with a variety of responsibilities from client interactions to team support.

Salary

Base: $15.00/hour DOE; Bonus/Equity: tips; Benefits: Medical, Dental, Vision, Mental Health, Life, Disability, 401K Match, Discounted Pet Insurance, PTO

Skills & Requirements

Must-have

  • Ability to handle escalated client issues
  • Experience in customer service or retail
  • Availability on evenings and weekends

Nice-to-have

  • Strong leadership and mentoring skills
  • Passion for pets and customer service
  • Ability to work in a fast-paced environment

Key Requirements

  • High school diploma or equivalent required
  • 1+ year in a customer service role required

Work Rights

Not specified

Tailored Resume

Cover Letter