Manager, Field Service

Stryker

Base: $102,600 - $222,300 usd annual (varies by lo...
Fully remote
8+ years supervisory experience
Field service team leadership
Technical troubleshooting oversight
Stryker is seeking a Manager of Field Service to oversee technical support for its customers through a team of engineers and technicians. The role requires strong leadership skills, technical expertise, and a focus on customer satisfaction, with a preference for candidates who have substantial supervisory experience in a related field

Job Summary

  • This role oversees technical support teams responsible for diagnosing, troubleshooting, and repairing sophisticated medical equipment and software systems.
  • The manager drives top-line service revenue by managing parts, labor, and service contract pricing in collaboration with the sales team.
  • Responsibilities include recruiting, training, and developing field service technicians while ensuring compliance with quality system documentation procedures.

Matching Summary

Match Score: 85

Stryker is seeking a Manager of Field Service to oversee technical support for its customers through a team of engineers and technicians. The role requires strong leadership skills, technical expertise, and a focus on customer satisfaction, with a preference for candidates who have substantial supervisory experience in a related field.

Salary

Base: $102,600 - $222,300 USD Annual (varies by location); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 8+ years supervisory experience
  • Field service team leadership
  • Technical troubleshooting oversight
  • Budget management for service operations
  • Customer installation and training

Nice-to-have

  • Process improvement project drive
  • Third party service provider coordination
  • Post market surveillance interaction
  • Talent recruitment and retention skills

Key Requirements

  • Bachelor's Degree required
  • Minimum 8 years of supervisory experience
  • Experience with field service functions

Work Rights

Not specified

Tailored Resume

Cover Letter