Exceptional organizational and multi-tasking skills
Intermediate to advanced microsoft office skills
This role combines facilities management excellence with community engagement and customer experience delivery to shape a brighter way forward
Job Summary
This role combines facilities management excellence with community engagement and customer experience delivery to shape a brighter way forward.
The position holder will report to the General Manager while working closely with Client Relationship Directors, Property Managers, and Customer Experience teams.
Success is measured by customer satisfaction, occupier engagement levels, and the successful delivery of events and strategic KPIs.
Matching Summary
This role combines facilities management excellence with community engagement and customer experience delivery to shape a brighter way forward.
Skills & Requirements
Must-have
Strong interpersonal communication skills
Exceptional organizational and multi-tasking skills
Intermediate to Advanced Microsoft Office skills
Experience in event and budget management
Ability to build strong professional networks
Nice-to-have
Passion for customer experience innovation
Interest in hospitality-inspired office environments
Knowledge of local stakeholders
Understanding of well-being programmes
Workplace app experience
Key Requirements
Experience in small to medium-scale event management