Collections Specialist

WesternSlopeNow Com Nexstar Broadcasting Inc

Irving, TX, United States
On-site
Customer sensitive collection calls
Delinquency letters
3rd party agency placement
WesternSlopeNow is seeking a Credit & Collections Specialist to manage collection portfolios and assist with customer interactions regarding collections. The ideal candidate should have strong communication and analytical skills, with a minimum of 5 years of customer service or collections experience

Job Summary

  • The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
  • Responsible for assisting the stations by pointing out accounts that are becoming past due and coordinating submission of past due accounts to collection agencies.
  • Processes credit applications for new advertisers working with station Sales Account Executives and obtains Business Manager approval prior to sending to Administrator for set up in billing system.

Matching Summary

Match Score: 85

WesternSlopeNow is seeking a Credit & Collections Specialist to manage collection portfolios and assist with customer interactions regarding collections. The ideal candidate should have strong communication and analytical skills, with a minimum of 5 years of customer service or collections experience.

Skills & Requirements

Must-have

  • customer sensitive collection calls
  • delinquency letters
  • 3rd party agency placement
  • credit review for new account set ups
  • strong analytical and problem-solving skills
  • high attention to detail

Nice-to-have

  • self-motivated with strong interpersonal skills
  • team player
  • proactive
  • operate in a fast-paced environment

Key Requirements

  • Minimum 5 years’ experience in customer service or collections
  • Associates degree in Accounting or Management, preferred
  • Strong Excel skills preferred

Work Rights

Not specified

Tailored Resume

Cover Letter