Tech/systems Support Analyst

IQVIA UK

Taguig City, Philippines
First level technical support
Communication with end users
Problem resolution and escalation
Provides first level support on workstations or for applications

Job Summary

  • Provides first level support on workstations or for applications.
  • Resolves various routine problems and escalates complex issues.
  • IQVIA is committed to integrity in our hiring process.

Matching Summary

Provides first level support on workstations or for applications.

Skills & Requirements

Must-have

  • first level technical support
  • communication with end users
  • problem resolution and escalation

Nice-to-have

  • customer service experience
  • familiarity with telecommunications equipment

Key Requirements

  • Associate's Degree in Computer Science
  • One year related experience
  • Familiarity with PC and LAN equipment

Work Rights

Not specified

Tailored Resume

Cover Letter