Hybrid (at least 50% of time in-office or with customers quarterly)
3+ years customer-facing services experience
2+ years talent acquisition or hr experience
1+ year ai/ml product experience
Workday is seeking a Specialized Customer Success Manager for its Talent AI division, focused on enhancing customer engagement and value realization through AI-driven Talent Acquisition solutions. The ideal candidate should possess experience in customer-facing roles within the SaaS environment, particularly in Talent Acquisition and AI/ML domains
Job Summary
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
The position requires close collaboration with the Workday account team to accelerate customer maturity against clearly defined success milestones while influencing retention and expansion.
Workday offers a flexible work approach requiring at least half of the time each quarter in the office or field with customers, prospects, and partners.
Matching Summary
Match Score: 85
Workday is seeking a Specialized Customer Success Manager for its Talent AI division, focused on enhancing customer engagement and value realization through AI-driven Talent Acquisition solutions. The ideal candidate should possess experience in customer-facing roles within the SaaS environment, particularly in Talent Acquisition and AI/ML domains.
Salary
Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan or commission; Benefits: Comprehensive benefits package including stock grants