Global Security Operations Center Operator

Twilio

Remote, United States
Base: $26.27 - $38.56 ph depending on location; bo...
Remote
3+ years gsoc experience
Physical security technology systems
Open-source intelligence research tools
Twilio is seeking a Global Security Operations Center (GSOC) Operator to ensure employee safety and monitor potential security threats. This remote position requires experience in security operations and a strong ability to communicate effectively during emergencies

Job Summary

  • This role is critical for maintaining situational awareness over internal and external physical events that could impact employee safety or business assets across Twilio's global footprint.
  • The operator will serve as the primary contact for employees regarding physical safety and security questions while managing incident intake and dispatching response resources during emergencies.
  • Twilio offers competitive pay, generous time off, ample parental and wellness leave, healthcare, and a retirement savings program with opportunities for equity participation.

Matching Summary

Match Score: 85

Twilio is seeking a Global Security Operations Center (GSOC) Operator to ensure employee safety and monitor potential security threats. This remote position requires experience in security operations and a strong ability to communicate effectively during emergencies.

Salary

Base: $26.27 - $38.56 per hour depending on location; Bonus/Equity: Eligible for corporate bonus plan and equity plan; Benefits: Health care insurance, 401(k), paid sick time, paid personal time off, paid parental leave

Skills & Requirements

Must-have

  • 3+ years GSOC experience
  • Physical security technology systems
  • Open-source intelligence research tools
  • Mass notification tools proficiency
  • Non-standard shift hours availability

Nice-to-have

  • Customer service mindset
  • High-tech work environment comfort
  • Google Suite proficiency
  • Additional language proficiency
  • Eager to learn new tools

Key Requirements

  • 3+ years in GSOC working environment
  • English Language Proficiency required
  • Ability to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter