Field Service Engineer - Seattle, Wa

BD Parata

Seattle, Washington, USA
Base: $25.30 - $39.20 usd hourly; bonus/equity: no...
Fully remote
Customer service and technical problem resolution
Maintain equipment and resolve issues
Train customers on operation
The Field Support Engineer will provide in depth technical and customer support of BD Parata’s suite of pharmacy automation products

Job Summary

  • The Field Support Engineer will provide in depth technical and customer support of BD Parata’s suite of pharmacy automation products.
  • Deliver exceptional customer service and technical problem resolution at client sites.
  • We Provide Fleet vehicle Corporate credit card for expenses Company laptop and phone Complete tool kit Comprehensive benefits package.

Matching Summary

The Field Support Engineer will provide in depth technical and customer support of BD Parata’s suite of pharmacy automation products.

Salary

Base: $25.30 - $39.20 USD Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • customer service and technical problem resolution
  • maintain equipment and resolve issues
  • train customers on operation
  • respond to service requests within SLA
  • document issues in Salesforce

Nice-to-have

  • human element across global teams
  • imagination and passion
  • human story that underpins everything

Key Requirements

  • Associate's degree in Electronics, Mechanical, Robotics, or Biomedical Engineering Technology preferred
  • 3-5 years field service experience
  • Strong customer service experience
  • Ability to travel to Alaska frequently
  • Good driving record

Work Rights

Not specified

Tailored Resume

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