Spa Manager - Manado Marriott Resort & Spa

Marriott

Manado, Sulawesi Utara, Indonesia
Not specified (likely on-site due to the nature of the role)
2 years experience in spa or guest services
High school diploma or ged required
Budget management and financial reporting skills
The Spa Manager position at the upcoming Manado Marriott Resort & Spa in Indonesia requires an individual to supervise spa operations, ensuring high-quality guest services and employee satisfaction while managing budgets. The ideal candidate should have at least two years of experience in spa or guest services, and will play a critical role in maintaining service excellence in a luxury resort setting

Job Summary

  • The position is responsible for supervising and coordinating all spa service activities including salon, skin care, massage, and reception areas.
  • The role focuses on ensuring both guest and employee satisfaction while achieving the department's operating budget goals.
  • Candidates must be prepared to assume Spa Director responsibilities in their absence and manage day-to-day operations effectively.

Matching Summary

Match Score: 85

The Spa Manager position at the upcoming Manado Marriott Resort & Spa in Indonesia requires an individual to supervise spa operations, ensuring high-quality guest services and employee satisfaction while managing budgets. The ideal candidate should have at least two years of experience in spa or guest services, and will play a critical role in maintaining service excellence in a luxury resort setting.

Skills & Requirements

Must-have

  • 2 years experience in spa or guest services
  • High school diploma or GED required
  • Budget management and financial reporting skills
  • Inventory and equipment supply management
  • Guest complaint resolution and feedback handling

Nice-to-have

  • Strong employee training and development capabilities
  • Open door policy for employee feedback
  • Experience with continuous service improvement
  • Collaborative team relationship building
  • Knowledge of Standard Operating Procedures

Key Requirements

  • High school diploma or GED
  • Minimum 2 years of relevant experience
  • Experience in spa or guest services

Work Rights

Not specified

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