Desktop Support Specialist

Allegro MicroSystems Inc

New Hampshire, United States
Fully remote
Windows 10/11 and microsoft 365 expertise
Active directory and azure ad management
Endpoint management tools like intune or sccm
Allegro MicroSystems Inc is seeking a Desktop Support Specialist who will provide technical assistance and support for their global workforce. The role requires expertise in hardware and software issues, particularly within Windows environments, to ensure a seamless experience for employees

Job Summary

  • The role is critical for ensuring employees have functional and reliable technology to drive innovation with purpose.
  • You will serve as the first line of defense for hardware and software issues while managing the full lifecycle of IT assets.
  • Allegro fosters a culture of real innovation where contributions create real impact through collaborative problem solving.

Matching Summary

Match Score: 85

Allegro MicroSystems Inc is seeking a Desktop Support Specialist who will provide technical assistance and support for their global workforce. The role requires expertise in hardware and software issues, particularly within Windows environments, to ensure a seamless experience for employees.

Skills & Requirements

Must-have

  • Windows 10/11 and Microsoft 365 expertise
  • Active Directory and Azure AD management
  • Endpoint management tools like Intune or SCCM
  • Hardware installation and component level knowledge
  • Jira Service Desk ticketing system usage

Nice-to-have

  • PowerShell scripting skills
  • Remote support and VPN troubleshooting
  • Collaborative 'One Allegro' mindset
  • Strong communication with non-technical staff
  • Willingness to lift heavy objects

Key Requirements

  • Associate's or Bachelor's degree in IT or related field
  • 2–5 years of corporate technical support experience
  • Residency in New Hampshire, Massachusetts, Texas, or Michigan

Work Rights

Must reside in specific US states

Tailored Resume

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