Base: $70,000 - $80,000 usd; bonus/equity: not spe...
Fully remote
Experience in client-facing role
Support for adobe experience cloud or salesforce
Background in digital marketing or web development
Huge is seeking a Customer Success Manager to oversee client relationships and ensure they meet their business goals through effective support and communication. The role emphasizes a collaborative environment, requiring strong organizational skills and an analytical mindset
Job Summary
This role serves as a trusted partner ensuring clients achieve business goals through seamless end-to-end support across platforms like Salesforce and Adobe.
The team member will manage daily client communications, oversee support ticket lifecycles, and lead cross-functional teams in a diverse, collaborative environment.
Candidates must possess strong organization skills to handle multiple client projects while proactively solving unique challenges to drive satisfaction and growth.
Matching Summary
Match Score: 85
Huge is seeking a Customer Success Manager to oversee client relationships and ensure they meet their business goals through effective support and communication. The role emphasizes a collaborative environment, requiring strong organizational skills and an analytical mindset.
Salary
Base: $70,000 - $80,000 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Experience in client-facing role
Support for Adobe Experience Cloud or Salesforce
Background in digital marketing or web development
Ability to manage multiple workstreams simultaneously
Strong written and verbal communication skills
Nice-to-have
Familiarity with agile methodologies
Proactive solution-oriented mindset
Comfortable in fast-paced collaborative environment
Passion for helping clients succeed
Key Requirements
Experience in Customer Success, Account Management, Project Management, or Operations
Background in digital platforms such as Drupal, Adobe, or Salesforce