Qa/training/content Manager

Fi

New York, NY, United States
Not specified; not specified; not specified
On-site
Qa/training/content management
Knowledge base ownership
Ai-optimized content ecosystem
Fi is a team from Square, Google, TikTok, and others working to transform the human-pet relationship through cutting-edge technology

Job Summary

  • Fi is a team from Square, Google, TikTok, and others working to transform the human-pet relationship through cutting-edge technology.
  • The role involves owning the company's Help Center, internal knowledge base, and agent training programs during a period of significant product launches.
  • This is a full-time contractor role lasting approximately 6–7 months covering a planned maternity leave from mid-May/June 2026 through December 2026.

Matching Summary

Fi is a team from Square, Google, TikTok, and others working to transform the human-pet relationship through cutting-edge technology.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • QA/Training/Content Management
  • Knowledge Base Ownership
  • AI-optimized content ecosystem
  • Help Center management
  • Agent training program development

Nice-to-have

  • Experience in international growth
  • Background in innovative environments
  • Collaborative work style
  • Passion for pet industry

Key Requirements

  • Full-time contractor availability for 6-7 months
  • Start date 4-6 weeks before May/June 2026
  • Experience with AI-driven content ecosystems

Work Rights

Not specified

Tailored Resume

Cover Letter