Platform Architect – Customer Experience Innovation

Takeda

Bratislava, Slovakia
Base: €5,425 pm minimum; bonus/equity: not specifi...
Enterprise architecture for digital platforms
Global crm platform architecture
Salesforce.com and data cloud expertise
The Platform Architect – Customer Experience Innovation serves as the Principal Architect for Takeda’s Customer Experience of the Future program, accountable for defining and evolving the end-to-end architecture

Job Summary

  • The Platform Architect – Customer Experience Innovation serves as the Principal Architect for Takeda’s Customer Experience of the Future program, accountable for defining and evolving the end-to-end architecture.
  • Takeda offers a trust-driven culture built around Integrity, Fairness, Honesty, and Perseverance, with access to high-end technology, training, and supportive colleagues.
  • The role includes ownership of CRM design authority, technical debt governance, architecture standards, and strategic technology leadership to drive continuous improvement.

Matching Summary

The Platform Architect – Customer Experience Innovation serves as the Principal Architect for Takeda’s Customer Experience of the Future program, accountable for defining and evolving the end-to-end architecture.

Salary

Base: €5,425 per month minimum; Bonus/Equity: Not specified; Benefits: Cafeteria, Medical care, Bridge days, Summer Hours, Multisport Card

Skills & Requirements

Must-have

  • Enterprise architecture for digital platforms
  • Global CRM platform architecture
  • Salesforce.com and Data Cloud expertise
  • Architecture governance in regulated environments
  • Stakeholder management and executive communication
  • CRM and customer experience platform scalability

Nice-to-have

  • Life sciences industry experience
  • Global digital transformation programs
  • Product-based operating models
  • Scaled Agile delivery
  • Agent Force experience
  • Inclusive and collaborative workplace

Key Requirements

  • Bachelor’s degree in Computer Science or related discipline
  • 7+ years enterprise architecture experience
  • Proven leadership in global CRM architecture
  • Fluency in English
  • Experience in regulated environments

Work Rights

Not specified

Tailored Resume

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