Concierge, Multifamily

The Holston

Raleigh, North Carolina, US
Base: $17.00 - $20.00; bonus/equity: not specified...
Excellent customer service skills
Promote sense of community
Address resident inquiries
The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and vendors, acting as the face of the property and promoting a sense of community

Job Summary

  • The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and vendors, acting as the face of the property and promoting a sense of community.
  • Key duties include welcoming guests, handling package pickup, addressing resident concerns, updating logs, providing resources, and maintaining an open and welcoming environment.
  • The role involves marketing the property, assisting with resident events, managing social media and internet presence, and ensuring community amenities are well-maintained.

Matching Summary

The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and vendors, acting as the face of the property and promoting a sense of community.

Salary

Base: $17.00 - $20.00; Bonus/Equity: Not specified; Benefits: Generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Promote sense of community
  • Address resident inquiries
  • Maintain positive resident relationships
  • Social media posting
  • Internet presence management

Nice-to-have

  • Acquire broad knowledge of community
  • Build strong relationships
  • Sociable and pleasurable environment

Key Requirements

  • High School Diploma or GED
  • 1+ years of related experience
  • Speak, write, and communicate effectively in English
  • Maintain professional appearance

Work Rights

Not specified

Tailored Resume

Cover Letter