Customer Service Executive (Order Management | Manufacturing)

EA RECRUITMENT PTE. LTD.

Singapore, Singapore
Base: $3,000 - $3,600; bonus/equity: variable bonu...
Order tracking and backlog processing
So or po entry processing
Customer credit problem resolution
The role involves managing order tracking, backlog processing, and resolving discrepancies for sales teams and external customers

Job Summary

  • The role involves managing order tracking, backlog processing, and resolving discrepancies for sales teams and external customers.
  • Candidates will handle SO or PO entry, expedite orders, and ensure fair resolution of customer claims in accordance with consumer laws.
  • The position offers a competitive salary range of $3000 to $3600 plus AWS and variable bonuses within an MNC setting.

Matching Summary

Match Score: 75

The role involves managing order tracking, backlog processing, and resolving discrepancies for sales teams and external customers.

Salary

Base: $3000 - $3600; Bonus/Equity: Variable Bonus; Benefits: AWS + Excellent Welfare

Skills & Requirements

Must-have

  • Order tracking and backlog processing
  • SO or PO entry processing
  • Customer credit problem resolution

Nice-to-have

  • Process improvement opportunities
  • Strong customer relations maintenance
  • Experience in electronics environment

Key Requirements

  • Minimum Diploma qualification
  • 2 years relevant experience in manufacturing
  • Experience in electronics environment preferred

Work Rights

Not specified

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