The Customer Acceptance Manager (CAM) jointly ensures the A/C follow-up along the assembly and delivery process to ensure On-Time, On-Quality and On-Customer Satisfaction delivery to our Customers
Job Summary
The Customer Acceptance Manager (CAM) jointly ensures the A/C follow-up along the assembly and delivery process to ensure On-Time, On-Quality and On-Customer Satisfaction delivery to our Customers.
You will manage the risks (technical, industrial, certification, definition, planning, contractual aspects) to protect the deliveries and stand as Airbus single voice on technical aspects for the Customer from FAL to Ferry Flight.
Airbus offers attractive financial rewards, work/life balance initiatives, comprehensive wellbeing/health benefits, and great upskilling opportunities with unlimited access to e-learning courses.
Matching Summary
The Customer Acceptance Manager (CAM) jointly ensures the A/C follow-up along the assembly and delivery process to ensure On-Time, On-Quality and On-Customer Satisfaction delivery to our Customers.
Skills & Requirements
Must-have
Customer Acceptance & Delivery Process
Technical focal point for customer
Manage customer raised items
Protect Airbus interests
Manage major events and non-conformities
Negotiate technical item acceptance
Nice-to-have
Strong leadership competencies
Customer satisfaction dedication
Initiative and creativity
Diplomatic problem-solving
Team spirit
Agility and flexibility
Key Requirements
5-year degree in engineering or equivalent
5-10 years aeronautical industry experience
Extensive Airline experience
International professional experience
Fluency in English and French
Professional command of at least one additional language