Director Of Patient Experience

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience
Not specified (assumed onsite).
Patient and family centered care
Quality improvement leadership
Develop and implement strategies
The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead initiatives aimed at enhancing patient and family care. The ideal candidate will have experience in healthcare administration, a background in patient-centered care, and strong project management skills

Job Summary

  • The Director for Patient Experience is responsible for leading an integrated, comprehensive and proactive PX program for the University of Arkansas for Medical Sciences.
  • UAMS offers amazing benefits and perks including Health, Holiday, Vacation and Sick Leave, and Education discounts for qualifying staff and dependents.
  • The role involves utilizing institutional data to monitor and improve UAMS’ patient experience and managing campus initiatives aimed at improving patient and family experiences.

Matching Summary

Match Score: 85

The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead initiatives aimed at enhancing patient and family care. The ideal candidate will have experience in healthcare administration, a background in patient-centered care, and strong project management skills.

Salary

Commensurate with education and experience

Skills & Requirements

Must-have

  • Patient and Family Centered Care
  • Quality Improvement Leadership
  • Develop and Implement Strategies
  • Communication Modalities Mastery
  • Organizational Skills

Nice-to-have

  • Health Literacy Integration
  • Cultural Humility Promotion
  • Community Partnerships
  • Active Listening Skills
  • Flexibility and Adaptability

Key Requirements

  • Bachelor's Degree required
  • 5 years of healthcare experience
  • Experience leading quality improvement
  • Patient Experience Certification preferred
  • Process Improvement Certification preferred

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter