Guest Services Representative - Part Time

Land Rover Charlotte

Charlotte, North Carolina, US
Answering phone calls
Customer traffic recording
Maintaining logs
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Performs opening and closing Guest Services procedures, answers incoming phone calls, directs customers, manages various logs, and reconciles data with dealership software.
  • Provides a warm, positive and happy environment for guests, helps maintain a clean and comfortable facility, and participates in required training.

Matching Summary

Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

Skills & Requirements

Must-have

  • Answering phone calls
  • Customer traffic recording
  • Maintaining logs
  • Daily reporting
  • Providing refreshments
  • Maintaining a clean environment

Nice-to-have

  • Warm positive happy environment
  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of work experience
  • Previous customer service experience desired
  • Intermediate Microsoft Office skills
  • Ability to learn dealership software
  • Regular and predictable attendance

Work Rights

Not specified

Tailored Resume

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