Patient Experience Associate (West / Office Hours)

ENVIRODYNAMICS SOLUTIONS PTE. LTD.

Singapore
Respond to patient enquiries with empathy
Process payments and billing accurately
Maintain confidentiality of patient records
Join one of Singapore's leading academic health systems recognised for excellence in healthcare, research, and education

Job Summary

  • Join one of Singapore's leading academic health systems recognised for excellence in healthcare, research, and education.
  • The role involves managing patient feedback, processing payments, and ensuring smooth clinic operations including facility readiness.
  • Candidates will assist medical professionals, coordinate appointments, and guide patients on using digital kiosks and mobile applications.

Matching Summary

Match Score: 75

Join one of Singapore's leading academic health systems recognised for excellence in healthcare, research, and education.

Skills & Requirements

Must-have

  • Respond to patient enquiries with empathy
  • Process payments and billing accurately
  • Maintain confidentiality of patient records
  • Assist medical professionals during consultations
  • Guide patients on digital tools usage

Nice-to-have

  • Team player in fast-paced environment
  • Good communication and interpersonal skills
  • Willingness to rotate across clinics

Key Requirements

  • N' or O' Level, NITEC or Diploma Certificate
  • Preferably 1 year experience as Patient Service Associate or Clinic Assistant
  • Experience in service roles within healthcare settings

Work Rights

Not specified

Tailored Resume

Cover Letter