Customer Success / It Program Mgr.

Medtronic

Base: $132,800.00 - $199,200.00; bonus/equity: mip...
Customer advocacy and engagement
Post-sales or services functions
Clinical workflow development
You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world

Job Summary

  • You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
  • The CSM is responsible for promoting and supporting customer adoption, utilization and retention.
  • Medtronic offers a competitive Salary and flexible Benefits Package.

Matching Summary

You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Salary

Base: $132,800.00 - $199,200.00; Bonus/Equity: MIP eligible; Benefits: Health, Dental, Vision, HSA, FSA, Life Insurance, LTD, Dependent Daycare FSA, Tuition Assistance, Well-being Program, 401(k) with match, Paid Time Off, Paid Holidays, ESPP, EAP, Non-qualified Retirement Plan Supplement, Capital Accumulation Plan

Skills & Requirements

Must-have

  • Customer advocacy and engagement
  • Post-sales or services functions
  • Clinical workflow development
  • Product value demonstration
  • Cross-functional collaboration
  • Technical problem-solving skills

Nice-to-have

  • Trusted strategic advisor
  • Voice of customer advocate
  • Thrive in multi-tasking environment
  • Analytical and detail-oriented

Key Requirements

  • 5+ years related experience
  • Healthcare experience required
  • Registered Nurse or Respiratory Therapist
  • Bachelor's Degree required
  • Willingness to travel 60%-70%

Work Rights

Unrestricted US work authorization required for roles below Principal level

Sponsorship: available

Tailored Resume

Cover Letter