Director, Head Of Iam Operations

GOCal

Princeton, NJ, United States
Base: $192,000 to $230,000; bonus/equity: eligible...
End-to-end iam service delivery
Global iam service delivery leadership
Automation and self-service implementation
This role leads global IAM service delivery, third-party SI partners, automation and self-service, and the responsible adoption of AI agents to reduce manual work, improve control quality, and increase operational resilience

Job Summary

  • This role leads global IAM service delivery, third-party SI partners, automation and self-service, and the responsible adoption of AI agents to reduce manual work, improve control quality, and increase operational resilience.
  • The company is committed to a more equitable future and to helping its customers find new, sustainable ways of doing business.
  • S&P Global provides a comprehensive benefits package including health and wellness, flexible downtime, continuous learning, and investment in your future.

Matching Summary

This role leads global IAM service delivery, third-party SI partners, automation and self-service, and the responsible adoption of AI agents to reduce manual work, improve control quality, and increase operational resilience.

Salary

Base: $192,000 to $230,000; Bonus/Equity: Eligible for annual incentive plan; Benefits: Eligible for additional S&P Global benefits

Skills & Requirements

Must-have

  • end-to-end IAM service delivery
  • global IAM service delivery leadership
  • automation and self-service implementation
  • AI agents for operational efficiency
  • ITSM-aligned operations management
  • third-party SI partner management

Nice-to-have

  • curiosity and shared belief
  • advancing essential intelligence
  • driving standardization and innovation
  • talent builder and scaler of models

Key Requirements

  • 12+ years IAM experience
  • 5+ years team leadership
  • Bachelor's degree or equivalent experience
  • Enterprise-scale IAM operations experience
  • Strong ITSM and operational management
  • Experience supporting audits and compliance

Work Rights

Not specified

Tailored Resume

Cover Letter