Customer Value Architect (remote, Deu)

CrowdStrike UK

Germany
Fully remote
Customer value realization
Falcon flex adoption
Executive business reviews
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction

Job Summary

  • The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction.
  • Conduct business value analyses to demonstrate ROI and financial impact, and develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realised analyses, accelerating module adoption, and driving Falcon Flex growth.
  • CrowdStrike offers market-leading compensation and equity, comprehensive wellness programs, competitive vacation, paid parental leaves, and professional development opportunities.

Matching Summary

The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction.

Skills & Requirements

Must-have

  • Customer value realization
  • Falcon Flex adoption
  • Executive Business Reviews
  • Sales expansion within accounts
  • Customer success planning
  • Risk remediation for customer success

Nice-to-have

  • Mission-driven company culture
  • Limitless passion and innovation
  • Fanatical customer commitment
  • Autonomy and flexibility
  • Collaborative team environment

Key Requirements

  • Minimum 8+ years of relevant professional experience
  • Advanced, wide-ranging experience
  • Deep industry knowledge
  • Expert-level presentation skills
  • Strong financial acumen
  • Experience with flexible licensing models
  • Proven track record managing complex relationships

Work Rights

Located in Germany

Tailored Resume

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