Coordinatrice Service Client H/f

Philips

Not specified
Customer satisfaction optimization
Kpi monitoring and analysis
Administrative and compliance tasks
Philips is seeking a Customer Service Coordinator to enhance operational efficiency and customer satisfaction within their healthcare division. The role emphasizes administrative management, client coordination, and performance tracking, requiring strong communication skills and proficiency in various software tools

Job Summary

  • Philips Healthcare aims to optimize systems for medical personnel and improve patient access to care.
  • Key missions include administrative management, customer follow-up, and operational performance piloting.
  • This role offers a dynamic and enriching experience in the Health sector with a mission to improve lives.

Matching Summary

Match Score: 80

Philips is seeking a Customer Service Coordinator to enhance operational efficiency and customer satisfaction within their healthcare division. The role emphasizes administrative management, client coordination, and performance tracking, requiring strong communication skills and proficiency in various software tools.

Skills & Requirements

Must-have

  • Customer satisfaction optimization
  • KPI monitoring and analysis
  • Administrative and compliance tasks
  • SAP, Sales force proficiency
  • English language proficiency

Nice-to-have

  • Strong interpersonal skills
  • Organizational and rigorous approach
  • Excellent communication abilities
  • Autonomy and teamwork
  • Versatility

Key Requirements

  • Knowledge of procedures
  • Previous professional experience
  • Proficiency in Word, Excel, Powerpoint

Work Rights

Not specified

Tailored Resume

Cover Letter