Conduent Business Services is seeking an IT Operations Associate II for a remote position, focused on providing level 1 and 2 support for their IT operations, particularly in the print mail business line. The ideal candidate will have at least two years of IT experience and strong communication skills while working within a diverse and inclusive culture that values individuality
Job Summary
This role ensures process workflows meet SLA requirements for print mail business lines supporting major financial and health clients.
The position involves acting as a liaison between business and technical teams to resolve incidents and identify recurring issues.
Conduent offers remote work flexibility with a culture that values individuality and provides opportunities for career growth.
Matching Summary
Match Score: 85
Conduent Business Services is seeking an IT Operations Associate II for a remote position, focused on providing level 1 and 2 support for their IT operations, particularly in the print mail business line. The ideal candidate will have at least two years of IT experience and strong communication skills while working within a diverse and inclusive culture that values individuality.
Salary
Base: $32,000 - $41,600 annually; Bonus/Equity: May be eligible for bonus or incentive based on business need; Benefits: Health insurance, dental, vision, life, disability, retirement plan, PTO
Skills & Requirements
Must-have
2 years IT support experience
Windows Server troubleshooting
Level 1 and Level 2 support
Microsoft Office applications proficiency
Workflow monitoring and procedure execution
Nice-to-have
Ability to remain calm under pressure
Strong analytical and conceptual thinking
Willingness to learn new software tools
Excellent communication skills
Adaptability to changing procedures
Key Requirements
At least 2 years of experience in IT related fields
Fundamental analytical and conceptual thinking skills
Competency in Microsoft applications including Outlook, Teams, Word, Excel, SharePoint