Customer Service Advocate

Carvana

San Diego, CA, United States
$22-$24 hourly; performance-based incentives; 401(...
On-site
Customer-facing experience
Handle customer paperwork
Address customer questions
Customer Advocates are leading the charge in reintroducing happiness into the car-buying process

Job Summary

  • Customer Advocates are leading the charge in reintroducing happiness into the car-buying process.
  • We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance.
  • We continually invest in our team members’ success because when our team members grow, we grow.

Matching Summary

Customer Advocates are leading the charge in reintroducing happiness into the car-buying process.

Salary

$22-$24 hourly; Performance-based incentives; 401(k) with Carvana match, 100% Company Paid Healthcare Premiums

Skills & Requirements

Must-have

  • Customer-facing experience
  • Handle customer paperwork
  • Address customer questions
  • Maintain clean driving record
  • Work indoor and outdoor conditions

Nice-to-have

  • Enthusiastic and energetic
  • Self-motivated team player
  • Positive and memorable experience

Key Requirements

  • At least 2 years of customer-facing experience
  • Obtain a Notary within 90 days
  • Satisfy state-specific DMV/title requirements
  • Obtain a Vehicle Verifier license within 90 days
  • Ability to perform physically demanding tasks
  • Ability to walk/stand for extended periods
  • Grasping, carrying, lifting, pushing, and pulling of items of 50lbs

Work Rights

Not specified

Tailored Resume

Cover Letter