As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-oriented approach
Job Summary
As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-oriented approach.
You will work as part of a dedicated team in the UK to share on-call responsibilities and collaborate with our global software teams to provide software support and development.
Dematic is a global leader in intelligent intralogistics and material handling solutions, providing cutting-edge technology and expertise to optimize our clients' supply chains.
Matching Summary
As a part of the Software Support Team in the UK, you will be providing 2nd level support to our customers and assisting them with resolving issues that require a solution-oriented approach.
Skills & Requirements
Must-have
2nd line support services
software support and development
Java software development
database handling (Oracle)
on-call duties
Nice-to-have
solution-oriented approach
collaboration with global teams
Warehouse Management/Execution systems knowledge
Key Requirements
Experience with software architectures
Experience in similar 2nd line IT or Software support function