Analyst Site Reliability Operations Engineer

Salesforce Sites

Incident management
Problem management
Enterprise operations
As an Analyst Site Reliability Operations Engineer, you'll be part of our internal DET Site Reliability Operations team supporting employees globally

Job Summary

  • As an Analyst Site Reliability Operations Engineer, you'll be part of our internal DET Site Reliability Operations team supporting employees globally.
  • This is a great opportunity for someone early in their IT career to gain hands-on experience in incident management, problem management, and enterprise operations within a fast-paced, high-availability environment.
  • You'll work alongside a team of experienced engineers who will support your growth.

Matching Summary

As an Analyst Site Reliability Operations Engineer, you'll be part of our internal DET Site Reliability Operations team supporting employees globally.

Skills & Requirements

Must-have

  • incident management
  • problem management
  • enterprise operations
  • monitoring enterprise systems
  • ITSM concepts

Nice-to-have

  • cloud platforms exposure
  • scripting knowledge
  • Salesforce platform experience

Key Requirements

  • 3-5 years IT operations experience
  • Lead high-severity incidents as Incident Commander
  • Strong written and verbal communication skills
  • Technical troubleshooting Windows/Linux
  • ITIL Foundation certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter