Applied Materials Inc is seeking a Manager IV, Customer Engineer for their Guangzhou location, focusing on managing service agreements, customer satisfaction, and team development in the semiconductor and display manufacturing sectors. The role emphasizes leadership, operational management, and problem-solving in a supportive and innovative work culture
Job Summary
This role involves forecasting financial, manpower, and operational requirements for key businesses including start-ups and warranty services.
The successful candidate will manage a team of customer engineers, ensuring employee satisfaction through goal setting and career development plans.
Applied Materials offers a supportive work culture that encourages learning and growth while providing comprehensive health and wellbeing programs.
Matching Summary
Match Score: 85
Applied Materials Inc is seeking a Manager IV, Customer Engineer for their Guangzhou location, focusing on managing service agreements, customer satisfaction, and team development in the semiconductor and display manufacturing sectors. The role emphasizes leadership, operational management, and problem-solving in a supportive and innovative work culture.
Skills & Requirements
Must-have
Manage service agreement business
Oversee system start-up costs
Lead customer engineer team
Ensure customer satisfaction metrics
Manage local inventory and RMA
Nice-to-have
Strong communication skills
Continuous improvement mindset
Employee development focus
Global standards compliance
Adaptable to operational challenges
Key Requirements
Experience managing homogeneous teams
Understanding of semiconductor industry concepts
Ability to resolve technical and operational problems