Customer Care Associate

Cotality

Oxford, MS, United States
1d onsite
Manage inbound call inquiries
Identify customer needs
Utilize multiple systems
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric

Job Summary

  • At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric.
  • New hires receive 4 weeks of training, often administered via a virtual classroom, but instructor led.
  • From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Matching Summary

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric.

Skills & Requirements

Must-have

  • Manage inbound call inquiries
  • Identify customer needs
  • Utilize multiple systems
  • Meet production metrics and KPIs
  • Adhere to strict schedule

Nice-to-have

  • Professional and people-centric approach
  • Collaborative and innovative work culture
  • Drive innovation and bold thinking
  • Impact the real estate economy

Key Requirements

  • High school diploma, GED or equivalent
  • 1+ years customer service/support experience
  • 1+ years Tech proficiency with MS Office/Google Suite
  • Ability to work in structured, high volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter