Bilingual Specialist I, Inbound Customer Service

Resurgent Capital Services LP

Greenville, SC, United States
Base: $20.00-$21.00 ph; bonus/equity: monthly bonu...
On-site
Bilingual spanish
Inbound and outbound calls
Accurate account information
Resurgent Capital Services is seeking a Bilingual Specialist I for their inbound customer service team in Greenville, SC. The role involves assisting customers through phone interactions, providing accurate account information, and ensuring compliance with regulations while delivering a high-quality customer experience

Job Summary

  • The Bilingual Specialist I provides accurate account information, resolves inquiries, and negotiates payment arrangements through inbound and outbound calls.
  • This role ensures full compliance with state and federal regulations while delivering a high-quality customer experience.
  • The company offers competitive salary, monthly bonuses, comprehensive healthcare benefits, and opportunities for long-term career growth.

Matching Summary

Match Score: 85

Resurgent Capital Services is seeking a Bilingual Specialist I for their inbound customer service team in Greenville, SC. The role involves assisting customers through phone interactions, providing accurate account information, and ensuring compliance with regulations while delivering a high-quality customer experience.

Salary

Base: $20.00-$21.00 per hour; Bonus/Equity: Monthly bonus up to $1200; Benefits: Comprehensive healthcare, 401k with company contributions

Skills & Requirements

Must-have

  • Bilingual Spanish
  • Inbound and outbound calls
  • Accurate account information
  • Resolve account inquiries
  • Negotiate payment arrangements
  • Compliance with regulations

Nice-to-have

  • Empathy and professionalism
  • Problem-solving abilities
  • Attention to detail
  • Work independently
  • Flexibility with scheduling

Key Requirements

  • Bilingual (Spanish)
  • High school diploma or equivalent
  • Must become company-certified in FDCPA compliance

Work Rights

Not specified

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