It Service Continuity And Availability Associate Manager - Au Citizen
Accenture Australia
Not specified; not specified; benefits include 18 ...
Not specified
Australian citizen with active security clearance
Itil 4 foundations certification or equivalent itscm experience
Experience in large-scale enterprise or government environments
Accenture Australia is seeking an IT Service Continuity and Availability Associate Manager to enhance their availability management practices, focusing on resilience and reliability of IT services. The ideal candidate will have ITIL 4 certification, experience in large-scale environments, and strong communication skills, particularly in translating technical information for non-technical stakeholders
Job Summary
The role involves leading the transformation of availability management practices from reactive to planned and well-governed operations.
Candidates must design and maintain dashboards for service visibility while delivering executive-ready reports on continuity and capacity.
Accenture offers progressive benefits including 18 weeks paid parental leave, flexible work arrangements, and a commitment to diversity and inclusion.
Matching Summary
Match Score: 85
Accenture Australia is seeking an IT Service Continuity and Availability Associate Manager to enhance their availability management practices, focusing on resilience and reliability of IT services. The ideal candidate will have ITIL 4 certification, experience in large-scale environments, and strong communication skills, particularly in translating technical information for non-technical stakeholders.
Salary
Not specified; Not specified; Benefits include 18 weeks paid parental leave and flexible work arrangements
Skills & Requirements
Must-have
Australian Citizen with active security clearance
ITIL 4 Foundations certification or equivalent ITSCM experience
Experience in large-scale enterprise or government environments
ServiceNow tool proficiency
Ability to work shifts and be on-call
Nice-to-have
Strong analytical and communication skills
Experience translating technical info for non-technical stakeholders
Influence and negotiation capabilities at all levels
Background in cloud and infrastructure capacity planning
Key Requirements
Australian Citizenship required
Active Security Clearance required
ITIL 4 Foundations certification
Shift and on-call availability
Enterprise/Government environment experience
Work Rights
Must have Australian Citizenship with active security clearance