Box Office Manager

Dow Event Center

Canton, OH, United States
Box office operations
Ticket sales management
Customer complaint resolution
Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates

Job Summary

  • Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates.
  • Supervises, instructs, and trains ticket sellers as to the proper selling procedures.
  • Manages the Ticket Sellers or other Box Office staff and is responsible for the overall direction, coordination, and evaluation of these units.

Matching Summary

Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates.

Skills & Requirements

Must-have

  • Box office operations
  • Ticket sales management
  • Customer complaint resolution
  • Daily reporting
  • Cash handling and reconciliation
  • Staff training and supervision

Nice-to-have

  • Building inclusive environments
  • Data-driven approach
  • Transforming live entertainment
  • Positive rapport with public

Key Requirements

  • 3 years related experience required
  • Bachelor's Degree preferred
  • Experience in accounting and customer service essential
  • Box office experience strongly preferred
  • Supervisory experience preferred
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter