Edm 2nd Line Technical Product Support Officer

Spitalpersonal

Manchester, United Kingdom
Hybrid
Sql proficiency
Ms sql server or oracle
Active directory knowledge
The team is responsible for supporting our on-premise and hosted clients, this consists of in-depth investigation/analysis, reproduction and resolution of customer issues which includes advising on workarounds and identifying issues for bug fixing by the development team

Job Summary

  • The team is responsible for supporting our on-premise and hosted clients, this consists of in-depth investigation/analysis, reproduction and resolution of customer issues which includes advising on workarounds and identifying issues for bug fixing by the development team.
  • The successful candidate will be trained on the EDM application and in the informational needs of modern financial institutions.
  • Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.

Matching Summary

The team is responsible for supporting our on-premise and hosted clients, this consists of in-depth investigation/analysis, reproduction and resolution of customer issues which includes advising on workarounds and identifying issues for bug fixing by the development team.

Skills & Requirements

Must-have

  • SQL proficiency
  • MS SQL Server or Oracle
  • Active Directory knowledge
  • XML understanding
  • AWS understanding

Nice-to-have

  • outgoing
  • flexible
  • inquisitive
  • self-motivated
  • teamwork and professionalism

Key Requirements

  • University Degree (2:1) or equivalent
  • Proficiency in SQL
  • Experience in database management
  • Knowledge of Active Directory
  • Understanding of XML
  • Understanding of Amazon Web Services

Work Rights

Not specified

Tailored Resume

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