Associate Student Ombudsperson

Mercer Belong Inc

Base: $80,300.00 - $120,400.00; bonus/equity: elig...
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Conflict resolution and mediation skills
Outstanding communication skills
Knowledge of university policies and procedures
** Mercer Belong Inc is seeking an Associate Student Ombudsperson to join their team, focusing on supporting students in resolving concerns and navigating university policies. The ideal candidate will possess strong communication and conflict resolution skills, with a background in student affairs or a related field. **

Job Summary

  • WGU is committed to expanding access to higher education through online, competency-based degree programs and fostering a diverse workforce of student-focused professionals.
  • The Associate Student Ombuds serves as a neutral resource to help students resolve concerns by clarifying issues, interpreting policies, and referring to appropriate university resources.
  • This full-time position offers comprehensive benefits including bonuses, medical and dental coverage, flexible paid time off, parental leave, and discounted tuition.

Matching Summary

Match Score: 75

** Mercer Belong Inc is seeking an Associate Student Ombudsperson to join their team, focusing on supporting students in resolving concerns and navigating university policies. The ideal candidate will possess strong communication and conflict resolution skills, with a background in student affairs or a related field. **

Salary

Base: $80,300.00 - $120,400.00; Bonus/Equity: Eligible for bonuses; Benefits: Medical, dental, vision, telehealth, mental healthcare, retirement savings plan, paid time off, parental leave, and more

Skills & Requirements

Must-have

  • Conflict resolution and mediation skills
  • Outstanding communication skills
  • Knowledge of university policies and procedures
  • Maintain confidentiality and impartiality
  • Research and problem-solving skills
  • Ability to coach and support students
  • Record keeping and report generation

Nice-to-have

  • Experience in student affairs
  • Training in professional conflict resolution
  • Sensitivity to cultural diversity
  • Presentation skills
  • Innovative problem-solving
  • Understanding of ombuds standards and ethics

Key Requirements

  • Bachelor’s degree in related field or equivalency
  • Experience with conflict resolution in professional environment
  • Experience in higher education student affairs
  • Experience handling student issues and escalations
  • Experience maintaining student records accurately
  • Ability to interpret policies and regulatory guidelines

Work Rights

Not specified

Tailored Resume

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