Doradca / Doradczyni Ds. Obsługi Klienta Z Językiem Niemieckim

Capita

Kraków, Poland
Base: 9,000–9,500 pln brutto; bonus/equity: premia...
German language proficiency b2
Customer-oriented approach
Ms office proficiency
As a Customer Service Advisor with German language skills, you will be the person customers rely on – the one who listens, helps, and solves problems

Job Summary

  • As a Customer Service Advisor with German language skills, you will be the person customers rely on – the one who listens, helps, and solves problems.
  • Your responsibilities will include customer support via various communication channels, analyzing and resolving customer inquiries, and providing information on administrative and technical matters.
  • Capita offers financial stability with competitive salary and employment contract, health care, group insurance, and a hybrid work model with 2 days remote and 3 days in the office.

Matching Summary

As a Customer Service Advisor with German language skills, you will be the person customers rely on – the one who listens, helps, and solves problems.

Salary

Base: 9000–9500 PLN brutto; Bonus/Equity: premia za wyniki; Benefits: Opieka zdrowotna, Ubezpieczenie grupowe, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency B2
  • Customer-oriented approach
  • MS Office proficiency
  • Work in a two-shift system
  • Hybrid work model

Nice-to-have

  • Excellent organizational skills
  • Excellent communication skills
  • Daily support from Team Leader
  • International experience
  • Positive work atmosphere

Key Requirements

  • German language min. B2
  • Customer orientation
  • Organizational and communication skills
  • MS Office knowledge
  • Willingness to work shifts

Work Rights

Not specified

Tailored Resume

Cover Letter