Service Area Manager

Mission Australia

Cairns, QLD, Australia
Base: $130k; bonus/equity: super; benefits: nfp sa...
Ndis local area coordination
Early childhood services
Operational excellence
Mission Australia is seeking an experienced Service Area Manager to lead the day‑to‑day operational delivery of NDIS Local Area Coordination (LAC) and Early Childhood (EC) services across North Queensland

Job Summary

  • Mission Australia is seeking an experienced Service Area Manager to lead the day‑to‑day operational delivery of NDIS Local Area Coordination (LAC) and Early Childhood (EC) services across North Queensland.
  • This role has accountability for service performance, compliance, people leadership and quality outcomes within a defined service stream.
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay).

Matching Summary

Mission Australia is seeking an experienced Service Area Manager to lead the day‑to‑day operational delivery of NDIS Local Area Coordination (LAC) and Early Childhood (EC) services across North Queensland.

Salary

Base: $130K; Bonus/Equity: Super; Benefits: NFP Salary Packaging

Skills & Requirements

Must-have

  • NDIS Local Area Coordination
  • Early Childhood services
  • operational excellence
  • continuous improvement
  • contract performance
  • people leadership

Nice-to-have

  • culturally and psychosocially safe workplace
  • coaching and development focus
  • innovative and inclusive culture
  • making a real difference

Key Requirements

  • 5+ years management experience
  • human services or community-based operations experience
  • managing compliance, risk and performance
  • overseeing service-level budgets
  • strong people leadership capability
  • build effective working relationships
  • national police history check
  • NDIS clearance
  • work with children/vulnerable people check

Work Rights

Not specified

Tailored Resume

Cover Letter