Guest Service Representative

ASM Global -- Mayo Civic Center

Rochester, MN, US
Base: $13.50 - $16.50; bonus/equity: not specified...
Ability to stand for long periods
Climb stairs in restricted lighting
Enforce facility policies and safety rules
The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience at the Mayo Civic Center

Job Summary

  • The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience at the Mayo Civic Center.
  • Essential duties include greeting guests, enforcing facility policies, managing crowd flow, and responding to emergencies involving security or supervisors.
  • This part-time role offers paid sick leave and requires the ability to work flexible hours including evenings, weekends, and holidays.

Matching Summary

The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience at the Mayo Civic Center.

Salary

Base: $13.50 - $16.50; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • Ability to stand for long periods
  • Climb stairs in restricted lighting
  • Enforce facility policies and safety rules
  • Work flexible hours including weekends
  • Clear verbal communication in English

Nice-to-have

  • Teamwork and harmonious collaboration
  • Professional initiative and enthusiasm
  • Problem-solving abilities
  • Knowledge of two-way radio protocols
  • Basic computer skills with Microsoft Office

Key Requirements

  • High school diploma or GED preferred
  • Minimum one year customer service experience preferred
  • Physical ability to stand, walk, and climb stairs

Work Rights

Not specified

Tailored Resume

Cover Letter