Not specified (assumed office-based in beijing, china)
Customer service operations
Customer experience strategy
Key performance indicators development
Johnson & Johnson is seeking an Assistant Peca Manager to support customer service operations in Beijing, focusing on enhancing customer experiences and driving measurable growth. The role involves routine tasks, reporting on customer service metrics, and mentoring junior team members in line with the company’s values
Job Summary
Johnson & Johnson is committed to healthcare innovation to prevent, treat, and cure complex diseases while delivering smarter and less invasive treatments.
The role involves conducting routine tasks in Customer Service Operations, supporting performance measurement, and ensuring customer needs and expectations are met.
The position supports team development through mentoring, coaching, and collaborative leadership while aligning with Johnson & Johnson’s Credo and Leadership Imperatives.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking an Assistant Peca Manager to support customer service operations in Beijing, focusing on enhancing customer experiences and driving measurable growth. The role involves routine tasks, reporting on customer service metrics, and mentoring junior team members in line with the company’s values.