Technical Specialist

Carrier

Hyderabad, India
Servicenow itom module experience
Cmdb data governance
It operations management principles
Develop and maintain a comprehensive product strategy and roadmap for IT Operations Management solutions within the ServiceNow platform, aligning with business objectives and IT goals

Job Summary

  • Develop and maintain a comprehensive product strategy and roadmap for IT Operations Management solutions within the ServiceNow platform, aligning with business objectives and IT goals.
  • Develop CMDB health KPI’s, drive CDMB data quality working closely with service line owners and conduct monthly governance meetings.
  • We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

Matching Summary

Develop and maintain a comprehensive product strategy and roadmap for IT Operations Management solutions within the ServiceNow platform, aligning with business objectives and IT goals.

Skills & Requirements

Must-have

  • ServiceNow ITOM module experience
  • CMDB data governance
  • IT Operations Management principles
  • ServiceNow platform
  • Discovery and Event Management

Nice-to-have

  • Cross-functional team collaboration
  • Continuous improvement mindset
  • Drive business value through technology

Key Requirements

  • 8+ years in IT operations
  • 3+ years as Product Owner/Manager
  • Certified Scrum Product Owner (CSPO) preferred
  • ITOM Certified Implementation Specialist preferred

Work Rights

Not specified

Tailored Resume

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