Customer Service Lead

Elk Park Animal Hospital

Base: up to $22 ph; bonus: pyy opportunities avail...
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support within a dynamic general practice team

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support within a dynamic general practice team.
  • The ideal candidate will recruit, onboard, and train new reception members while providing mentorship and performance feedback.
  • The company offers a competitive compensation package including pay up to $22 per hour, bonus opportunities, and comprehensive benefits like 401(k) matching.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support within a dynamic general practice team.

Salary

Base: Up to $22 per hour; Bonus: Pay opportunities available; Benefits: Medical, Dental, Vision, 401(k) matching, PTO, CE Allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Strong verbal and written communication skills
  • Knowledge of animal handling principles
  • Comfort with scheduling software

Nice-to-have

  • Degree in veterinary or related field
  • 1-2 years leadership or supervisory experience
  • Demonstrated patience and empathy
  • Commitment to team development
  • Ability to lift 40 pounds

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Preferred: Degree in veterinary field
  • Preferred: 1-2 years leadership experience

Work Rights

Not specified

Tailored Resume

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