(senior) Customer Journey Expert – Technical Focus (m/w/d)

224

Not specified; not specified; benefits: pension sc...
Hybrid
Product owner experience in agile environment
Customer journey mapping expertise
Requirements engineering and user stories
The job posting is for a Senior Customer Journey Expert with a technical focus at a hybrid work environment. The role involves enhancing digital banking processes through stakeholder collaboration, project management, and product ownership, while fostering an inclusive and diverse company culture

Job Summary

  • You will act as a Product Owner steering your squad, prioritizing the backlog, and driving the development of digital application processes and consumer credit features.
  • The role serves as a central interface for internal and external partners to ensure structured implementation of bank requirements while managing compliance and risk acceptance.
  • The company offers a hybrid work model, individual budget for personal development, and benefits including a free Germany ticket and bike leasing.

Matching Summary

Match Score: 85

The job posting is for a Senior Customer Journey Expert with a technical focus at a hybrid work environment. The role involves enhancing digital banking processes through stakeholder collaboration, project management, and product ownership, while fostering an inclusive and diverse company culture.

Salary

Not specified; Not specified; Benefits: Pension scheme, asset-building contributions, free Germany ticket, bike leasing, canteen, childcare support, development budget

Skills & Requirements

Must-have

  • Product Owner experience in agile environment
  • Customer Journey Mapping expertise
  • Requirements Engineering and User Stories
  • Digital product development with user focus
  • Data analysis and tracking data experience

Nice-to-have

  • Understanding of consumer credit products
  • Experience collaborating with UX/UI designers
  • Knowledge of STP delivery optimization
  • Fluent German and English communication skills
  • Openness to cultural diversity

Key Requirements

  • Completed degree in Business Administration or Computer Science
  • Several years of experience in banking product area or FinTech
  • Proven track record as a Product Owner in an agile setting

Work Rights

Not specified

Tailored Resume

Cover Letter