Dfc It Business Systems Analyst - Javascript Experience Required

Search Optics LLC

Tigard, OR, USA
Base: $60,000-$85,000 annually; bonus/equity: not ...
Hybrid
Javascript scripting experience required
Ticketing system support and triage
Power bi reporting and dashboard creation
The role involves resolving support tickets, implementing system enhancements, and developing reports for a modern automotive lender

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports for a modern automotive lender.
  • Candidates will directly influence systems and operations while providing Tier 1 support to ensure high-quality customer service.
  • The company offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

The role involves resolving support tickets, implementing system enhancements, and developing reports for a modern automotive lender.

Salary

Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO, Stock Purchase Plan

Skills & Requirements

Must-have

  • JavaScript scripting experience required
  • Ticketing system support and triage
  • Power BI reporting and dashboard creation
  • System automation implementation skills
  • SQL and Python scripting capabilities

Nice-to-have

  • ServiceNow or FreshService familiarity
  • Strong customer service orientation
  • Ability to learn new tools quickly
  • Process documentation and user guide creation
  • Collaborative cross-functional teamwork

Key Requirements

  • Bachelor's degree or equivalent experience preferred
  • High school graduate or equivalent required
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter