It Network Administrator

Amentum

Chicago, IL, United States
Base: $40.00 - $45.00 ph; bonus/equity: not specif...
Fully remote
Windows 11 operating system experience
Servicenow ticketing system usage
Active directory and data encryption
Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 support for DHS customers worldwide

Job Summary

  • Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 support for DHS customers worldwide.
  • The role involves managing network communication devices, servers, and mobile devices while ensuring security patches and backups are maintained.
  • Candidates must be willing to perform physically demanding tasks and obtain US citizenship for facility credentials in law enforcement environments.

Matching Summary

Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 support for DHS customers worldwide.

Salary

Base: $40.00 - $45.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, paid time off

Skills & Requirements

Must-have

  • Windows 11 operating system experience
  • ServiceNow ticketing system usage
  • Active Directory and data encryption
  • Server configuration and backup maintenance
  • Mobile and wireless device support
  • Video teleconferencing infrastructure setup
  • Physical tasks up to 50 lbs lifting

Nice-to-have

  • Exceptional customer service skills
  • Willingness to go the extra mile
  • Strong technical writing abilities
  • Experience with HP and Dell hardware repair
  • Ability to work independently under supervision

Key Requirements

  • Associate Degree plus 5 years IT help desk experience OR High School Diploma plus 8 years experience
  • 3 years of IT help desk experience in an Enterprise environment
  • 1 year of experience in a Lead or Supervisor role supporting 5+ people
  • Valid driver's license and ability to pass Motor Vehicle Records check
  • US Citizenship required for facility credentials

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter