This role enables high-risk acquirers' participation on the Mastercard global ecosystem through customer-facing opportunities to enhance ecosystem performance
Job Summary
This role enables high-risk acquirers' participation on the Mastercard global ecosystem through customer-facing opportunities to enhance ecosystem performance.
Responsibilities include designing reports to identify poor performance areas, engaging with customers on performance issues, and selling consulting engagements for performance optimization.
The ideal candidate will have experience with acquirers on operations, fraud, and/or merchant compliance with scheme standards, or experience selling tools and solutions in this space.
Matching Summary
This role enables high-risk acquirers' participation on the Mastercard global ecosystem through customer-facing opportunities to enhance ecosystem performance.
Skills & Requirements
Must-have
Acquirer performance monitoring
Fraud and compliance expertise
Transaction data analysis
Customer engagement on performance issues
Designing internal and external reports
Nice-to-have
Strong selling skills
Data analysis and report building
Collaborative team player
Results-driven performance focus
Flexibility and conflict resolution
Key Requirements
10+ years in the payments industry
At least 7 years in operations, product management, or fraud management
Familiarity with EEMEA market dynamics
E-commerce acquiring experience
Transaction processing and fraud management knowledge