Field Service Engineer - Philadelphia (remote)

Leica Microsystems

Philadelphia, United States
Base: $37.00 to $39.00ph; bonus/equity: eligible f...
Fully remote
Troubleshooting skills
Customer satisfaction
Preventive maintenance
The Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades

Job Summary

  • The Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades.
  • This role reports directly to the District Service Manager and is part of the Life Sciences Service Organization, with a primary service area covering Pennsylvania, New Jersey, New York & Delaware.
  • Leica Microsystems offers a broad array of comprehensive, competitive benefit programs and recognizes the benefits of flexible, remote working arrangements for eligible roles.

Matching Summary

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades.

Salary

Base: $37.00 to $39.00/hour; Bonus/Equity: eligible for bonus/incentive pay; Benefits: comprehensive package including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • troubleshooting skills
  • customer satisfaction
  • preventive maintenance
  • upgrades
  • good documentation practices

Nice-to-have

  • innovate for tangible impact
  • culture of belonging
  • continuous improvement
  • scientific discoveries
  • AI-based image analysis

Key Requirements

  • Associate's degree in mechanical, electrical, biological science or military equivalent
  • 1 year computer literate (Microsoft Office Suite, Windows base networking)
  • Minimum 3 years troubleshooting skills
  • Local travel required daily
  • Ability to travel overnight 40-50% of the time
  • Ability to lift 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter