Rocket Software is seeking an IT Technology Enablement Specialist to provide high-level technology support and training for the Executive Leadership Team, focusing on optimizing the use of Microsoft 365 and enhancing productivity. The role demands strong technical skills, excellent communication abilities, and a proactive approach to addressing IT challenges
Job Summary
The role serves as a trusted technology partner to the Executive Leadership Team, providing white-glove concierge-level IT support.
This position is responsible for designing and delivering comprehensive training sessions to help employees optimize their use of Microsoft 365 and other enterprise applications.
The ideal candidate will proactively identify opportunities to enhance personal productivity through the application of AI and streamlining workflows.
Matching Summary
Match Score: 85
Rocket Software is seeking an IT Technology Enablement Specialist to provide high-level technology support and training for the Executive Leadership Team, focusing on optimizing the use of Microsoft 365 and enhancing productivity. The role demands strong technical skills, excellent communication abilities, and a proactive approach to addressing IT challenges.
Skills & Requirements
Must-have
Microsoft 365 expertise including Outlook Teams
Executive level technology support experience
Windows and macOS application troubleshooting
Training needs assessment and delivery
Proactive problem solving for senior leaders
Nice-to-have
AI-assisted productivity tool familiarity
Change management framework knowledge
Power Automate and SharePoint customization
High-trust executive collaboration patterns
Regulated environment security compliance
Key Requirements
Significant experience in IT support or digital workplace roles
Extensive experience supporting Windows and macOS applications
Proven track record supporting senior leaders in high-expectation environments
Strong hands-on knowledge of Microsoft 365 suite
Demonstrable experience creating and delivering technical training