Provide thought leadership to IT support leaders, shaping and maintaining a high-performing operating model at critical company locations
Job Summary
Provide thought leadership to IT support leaders, shaping and maintaining a high-performing operating model at critical company locations.
Serve as a dedicated member of the Executive Support Team, ensuring seamless technology support for Humana’s senior executives.
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
Matching Summary
Provide thought leadership to IT support leaders, shaping and maintaining a high-performing operating model at critical company locations.
Salary
Base: $142,300 - $195,700 per year; Bonus/Equity: eligible for a bonus incentive plan; Benefits: medical, dental and vision benefits, 401(k) retirement savings plan, time off, disability, life insurance and many other opportunities
Skills & Requirements
Must-have
Thought leadership for IT support
Lead support teams across offices
Executive Support Team member
Office technology ownership
Liaison between executives and technical teams
Hands-on technical support
Troubleshoot office technology and network
Nice-to-have
Service-oriented leader
Passion for continuous improvement
Drive to deliver exceptional technology experiences
Professional polish
Foster a culture of coaching and development
Key Requirements
Minimum 6 years of technical experience
At least 2 years in a management role
Travel up to 40% of the time
Proven track record (10+ years) in leading continuous improvement